Telecom procurement shouldn’t feel like navigating a maze, but for most enterprise IT leaders, it does. Between long lead times, unclear pricing, and endless paperwork, what should be a straightforward process often turns into months of frustration and wasted budget.
Here are five of the most common challenges in telecom procurement and how to solve them before they impact your next project.
Carrier installations and service activations rarely happen on schedule. Missed deadlines can stall new locations, delay network upgrades, and create tension between IT and operations.
Solution: Work with a partner who manages provisioning directly. At National Communications Group, we coordinate with carriers, monitor progress, and escalate issues before they cause downtime. You stay focused on your business and do not chase install updates.
Enterprise procurement teams often discover that identical services like fiber or SD-WAN are priced differently from one site to another. Without carrier transparency, comparing quotes is nearly impossible.
Solution: A telecom advisor can normalize pricing, identify hidden fees, and benchmark rates across providers. NCG’s audits routinely uncover savings of up to 30% per circuit without changing carriers or service levels.
Every new circuit comes with a stack of forms: quotes, MSAs, service orders, and renewals. Multiply that by 50 locations, and documentation alone can eat up an entire workweek.
Solution: Consolidate contracts and billing through a single partner. NCG simplifies multi-location management by combining services under one master agreement and one monthly invoice, making renewals and reporting effortless.
Managing multiple carriers means juggling different account managers, portals, and escalation paths. When something goes wrong, it’s unclear who’s accountable.
Solution: Centralize vendor management. With NCG, you get one point of contact for every location, service, and carrier. We handle the vendors so your IT team doesn’t have to.
Even when circuits are ordered, site readiness issues, such as missing demarcations, outdated cabling, or unclear access, can delay activation and drive up costs.
Solution: A proactive project manager can coordinate between facilities and carriers early in the process. NCG’s team ensures sites are ready before installation begins, eliminating costly last-minute surprises.
Telecom procurement doesn’t have to be complicated. With the right partner, you can eliminate the friction, control costs, and keep every location connected and on schedule.
If you’re using AT&T for telecom, National Communications Group gives you excellent support at no extra cost beyond what you already pay to AT&T. You get trusted AT&T connectivity and white-glove support that keeps your business running smoothly. Get a quote today.
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